EC39 PTZ Camera
Does the camera support RTSP protocol?
Does the camera support Onvif protocol?
Can my camera connect to the NVR or DVR?
When i try to open the video I need to enter the encryption password , but what if i forgot my password?
Why does the APP sometimes crash during use?
Why can't I log into the APP while using 4G?
What should i do if the APP shows the camera is offline?
What does the different colors of the camera status light mean?
Why can't my computer play the video file on the Micro SD card?
Is the camera still recording when I close or exit the app?
What is the maximum capacity of the Micro SD card the camera supports ? Do I need to manually delete the videos when the memory is full?
How to review the video recorded on the Micro SD card?
Why sonmetimes i can't download the alert picture?
Can i turn off the camera's voice prompts?
What if I don't hear "Ding-Dong" after entering the password?
Does the camera support 5G WiFi?
What is the use of the Reset button?
Why can't I receive the alert information on the APP?
How does the camera send alert notification?
Why are there no moving targets in the alert picture?
What is the function of the PIR alert？
How to switch the camera account?
How many cameras can be viewedby one account at the same time?
What is the username and password for logging in to the camera IP?
What are the network requirements for activating cloud storage function?
How do I download videos stored on cloud ?
Can I transfer the activated cloud storage service to another camera?
If the camera is stolen, can I retrievethe video file stored on the Micro SD card?
What versions of the mobile phone system support our APP?
Can the camera be viewed remotely?
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